Shipping policy

 Thank you for choosing Glacier Bay Coffee Company! Because we prioritize maximum freshness, all of our coffee is roasted-to-order. Please review our shipping practices below to understand how your order is processed and delivered. 
 

Processing & Roasting Times

 Roasting Window

Orders take 1 to 3 business days to be roasted, ground, packaged, and prepared for shipment.
 

Automated Queue

 Once an order is placed, it is sent directly to our roasting facility. Because this process is automated, order cancellations or modifications must be requested within 1 hour of purchase. After 1 hour, the order cannot be changed or cancelled.

 Shipping Rates & Estimates

We ship domestically within the United States. Shipping charges for your order will be calculated and displayed at checkout. 

Standard Shipping

3 to 5 business days in transit after the roasting period.

Tracking

You will receive a shipment confirmation email with a tracking number as soon as your order leaves our facility. Please allow 24 hours for the tracking link to update.

 Delayed or Lost Packages

 Glacier Bay Coffee Company is not liable for carrier delays, weather disruptions, or incorrect addresses entered at checkout. If your package is marked as "Delivered" but you have not received it, please check with your local post office or carrier before contacting support.